Privacy Policy for WhatsApp Virtual Assistant and Website

Last updated: May 16, 2025

This Privacy Policy explains how Catamaran Zéphyr collects, uses, and protects the personal information of users interacting with our virtual assistants and visiting our website.

1. Information We Collect

When you interact with our Chatbot or visit our website, we may collect the following types of information:

• Messages sent by users (text, images, videos, documents, etc.)

• Phone numbers used to contact us

• Message metadata (date, time, and duration of interactions)

• Technical information about the device used (IP address, browser type, pages visited, duration of visits, etc.)

• Cookies and browsing data on our website

2. Use of Information

We use the collected information to:

• Respond to your messages and provide requested services

• Improve and personalize Chatbot responses

• Analyze performance and user experience on our website

• Ensure security and prevent abuse

• Measure audience and optimize website content

3. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

• With your explicit consent

• To comply with the law or requests from competent authorities

• To protect our legal rights or prevent fraud

• With third-party partners for traffic analysis, in an anonymized form

4. Data Security

We take reasonable measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction, or deletion of your personal information. Please contact us to exercise these rights at: This email address is being protected from spambots. You need JavaScript enabled to view it..

6. Changes to This Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page with the date of the update.

7. Contact Us

For any questions regarding this Privacy Policy, you can contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it..

Thank you for using our virtual assistant and visiting our website!